Privacy Policy

The short version

We collect only what we need to run Markazer. We don't sell your data. We don't share it with advertisers. Your content stays yours. Below is the full breakdown.

1. What we collect

When you use Markazer, we collect:

• Account info - your name, email address, and password (encrypted) when you sign up
• Business info - your business name, industry, website, and brand details that you enter to personalize your experience
• Content you create - marketing copy, emails, ads, campaigns, leads, and anything else you build on the platform
• Usage data - which features you use and how often, so we can track your plan limits and improve the product
• Payment info - handled by our payment processor. We don't store your card details directly.

2. How we use it

We use your information to:

• Run the platform and deliver the features you use
• Generate AI content tailored to your business
• Send transactional emails (password resets, reports, follow-up sequences)
• Track usage against your plan limits
• Fix bugs and improve the product
• Communicate important updates about your account or the service

3. Who sees your data

We don't sell your data. We share it only with services that help us run the platform:

• AI providers - to generate your content. Your prompts and business context are sent to process your requests, but not used to train AI models.
• Email delivery - to send transactional emails on your behalf
• Hosting and database - to store and serve your data securely
• Payment processors - to handle billing

We may also share data if required by law or to protect the safety of our users.

4. AI and your content

When you use AI features, your input (prompts, business details, brand info) is sent to our AI provider to generate results. Here's what you should know:

• Your content is not used to train AI models
• AI-generated output belongs to you
• We don't store AI conversations beyond what's needed to show you your results

5. Cookies

We use cookies to keep you logged in and remember your session. We don't use tracking cookies or advertising cookies. No third-party trackers are loaded on the platform.

6. Data security

We take reasonable steps to protect your data. Passwords are hashed. Connections are encrypted with HTTPS. Access to databases is restricted. That said, no system is 100% secure, and we can't guarantee absolute security.

7. Data retention

We keep your data for as long as your account is active. If you delete your account, we'll remove your data within 30 days, except where we're required by law to keep it longer.

8. Your rights

You can:

• Access, update, or correct your personal information through your account settings
• Request a copy of your data
• Request deletion of your account and data
• Opt out of non-essential emails

To make any of these requests, email us at support@markazer.com

9. Children

Markazer is not designed for anyone under 18. We don't knowingly collect data from minors. If you believe a minor has created an account, contact us and we'll remove it.

10. Changes to this policy

We may update this policy from time to time. If we make significant changes, we'll notify you through the platform or by email. Your continued use of Markazer after changes means you accept the updated policy.

11. Contact

Questions or concerns about your privacy? Email us at support@markazer.com